The fact that they don't care, and yet you (or if not you, others) still use it, succinctly explains why they do not care.
If they have a shitty, buggy client for Mac/Windows, and people complain about it but still use it, then they have no incentive to care.
I've been using it full time since 2018 and it's been nothing but really fast and as stable as you can ask for given how complex of a tool it is. It rarely crashes (maybe once every few months) and I've built thousands of images across many different tech stacks.
You can open up the docker app and configure a smaller amount of ram if it impacts your host OS
So you are wrong. For those of us affected by the bug, it's a big issue.
[1] https://blog.simonpeterdebbarma.com/2020-04-memory-and-wsl/