How did you arrive at “So I decided that I will not order again given the poor cost-efficiency. And I never logged back in to their account.” as the correct course of action for a subscription? You can’t cancel a subscription by just ignoring it.
How did you arrive at “So I decided that I will not order again given the poor cost-efficiency. And I never logged back in to their account.” as the correct course of action for a subscription? You can’t cancel a subscription by just ignoring it.
At the very least, if they just ship me my last week's selection, I wouldn't complain either.. But they choose to ship me random food.
The TOS makes it clear it's a subscription.
The "how it works" page makes it's clear it's a subscription.
And they tell you beforehand that they rotate meals in and out of the selection and pick for you if you do not select your meals by a certain date.
You're bent out of shape for not paying attention to what you were signing up for. You've brought negative attention to a company because you couldn't be bothered to pay attention to literally every customer facing page on the site.