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Their leverage is contract. Palantir's position as vendor of choice is kinda limited right now. They don't seem to service regular corps in US.

The complaint can have a real ramifications ( loss of future contracts and so on ). That said, at certain point enough is enough I suppose.

> "Government agency is incompetent" is a very potent narrative that blocks the usual expectation that cloud products should be difficult to use insecurely.

Whether the government purchased a defective product that was insecure or misused a good product, the government should be held to account for the failure, same as with any company.

Palantir can host its products on-prem, and for the FBI very well might have. But where it was hosted wouldn't have any relevance here.