Also having the taxi driver intentionally taking indirect routes to run up the meter. Crazy how much better rideshares serve there customers just by setting the rate before you get in the car

Not to mention taxis refusing to serve minority neighborhoods. If you're actively preventing a significant proportion of your potential customers from using your service, you shouldn't be surprised if a competitor is able to swoop in and "disrupt" your business. (that's not to say Uber doesn't have their own problems with rideshare redlining, but they're certainly better than traditional taxi companies)

I got on a taxi at a taxi stop (in my country there are designated spots where only the registered cabs for each specific spot can park) and the driver was speeding, hitting all the bumps on the road, zig-zagging, etc. My wife and our baby was in the car with me. I complained, didn't work, then I went back to the stop a couple of days later and complained to the other drivers of said spot. They all said they constantly received complaints for that guy, but since he was "one of the oldest drivers here, can't do nothing about it".