That was fantastic. I wish I could watch Razer's executive team react to this video. I feel like many of us have this kind of experience with hardware and software but it's always a private suffering.

> "My preferred keyboard is one that doesn't have a user experience."

Truer words have never been spoken. It's a crying shame that "caveat emptor" has become so thoroughly ingrained in the tech scene. More and more, I see some gizmo that seems interesting, take a deeper look, and run away screaming when I find out what a crawling horror it really is.

The fact is that Razer sells a LOT of keyboards and they have been pushing Synapse on the users. I got out of that years ago and I currently run a custom keyboard running QMK.

The users are just fanatically tolerating Synapse 3 and are still giving Razer their money. Until they stop, this kind of stuff will continue to happen.

the little under breath "oh my god" is so heartfelt... I had a razor mouse and it enrages me every time it needed to restart my computer to install it's special driver. no drivers are that special.

Is there definitely no way to turn off those lights via a key-combo? I know that's the case for my Vortex POK3R rgb, though admittedly it took me a while to look it up in the manual because I don't use this functionality often. The driver software requiring a login really sucks, but I feel like this was more performative than anything.

It’s a feature, not a bug ;)

Most of Razer's hardware is garbage, always has been. The only exception is probably Blade and a narrow selection of their mice.