Gmail locked me out of my own account

Is this a Google Workspace account? If yes, why is it showing some vague messages and not directing to human help (which I understand may be almost impossible to get with Google)? Do you pay Google and still get no proper customer service?

If this were a personal Gmail account, it wasn’t “your own account” in the first place. It was a place Google allowed you to play in so long as you didn’t anger one of its bots.

To be clear, the submitter (me) is not Brian Brushwood. The email subject line is the title. :)

The original email earlier today was https://mailchi.mp/shwood/bamboozlers?e=4be3990d97