Avis “Stole” Back Car from Customer and Denied It

I have two hypotheses.

The tow company and the local Avis branch have some weird kickback scheme going on.

Or the tow company has illegally put trackers on known rental cars and then fetch them for a bounty.

Someone is clearly able to track the car, and I wouldn’t put it past a tow truck company to pull something sleezy like this in either situation. Don’t know how likely either situation is, but those are my top two guesses.

Yeah, this is unlikely to be Avis itself, but some employee scam. Newark NJ is shady AF.

https://viewfromthewing.com/hertz-glitch-is-falsely-reportin...

„Hertz Is Falsely Reporting Cars Stolen, Landing Renters in Jail”

That must be something similar

Budget/Avis are at best shit customer service and more likely regularly dishonest. Few businesses are on my permanent shit-list, but they're one.

>only option short of taking legal action

USA is weird. Where is consumer protection agency? Why not small claims court? Why waste hours on the phone apologizing for own existence?

Dear rasa,

Hold my beer.

Love, Lufthansa