Ask HN: Review my side-project DomainPolish | Hacker News Reader

Ask HN: Review my side-project DomainPolish

domainpolish.com

22 pointsdshipper21 comments

This looks cool, but I wouldn't use it yet because I have no idea what I'd be getting (this coming from someone who has used the far more expensive usertesting.com)

My first reaction seeing this is that you've basically hooked up mechanical turk and surveymonkey, and are charging a premium for it. My worry is that the people who review my site are unqualified and will give poor quality feedback.

I'd just like more clarity on the output.

edit: For example, some good information would be "Users will visit your site and write down all of their actions and the reasons they took those actions". The detailed survey concept is vague.

I totally understand what you're saying. I'll definitely try to give a better example of the feedback that you're actually getting. Thank you for the feedback :)

No problem. I think you're working on something worthwhile. Everyone gets told to take a laptop to a coffeeshop and show their site to people for usability. If this is useful and cost-effective, people will switch.

Will you be offering a service in English too, or only Polish?

Typical Anglocentric American. Why don't you get some culture and learn Polish, huh? :)

Looks cool, Dan!

Reminds me of http://news.ycombinator.com/item?id=376956 from a while back. I also think utest.com does usability testing.

If you haven't yet, check out don't make me think - the way Krug explains usability tests is pretty useful (also, screen-capturing user sessions would be nice).

Finally, one thing I would want is a case study, website before/after and a list of feedback.

Hey Alexey thanks! The guy from Overlap.Me actually referred me to that site after I had built this. It's funny because we're both using MTurk to get review data. It doesn't seem like the project is actively being developed on, so hopefully I'll be able to attract some of it's customer base (if it has any).

Don't Make Me Think is a great book.

I'll definitely do some before/after stuff as soon as I get some actual people using, still waiting for that first conversion :)

Sure - want to do pennstudyspaces.com?

Based o krug, I think fewer, longer revews will be more useful. Happy to guinea-pig, though.

Yea that would be great! I'll do it at cost if you promise to tell your friends :) Ping me at dan@danshipper.com and we'll work it out.

Interesting idea - I wonder why I should use something like this over another free service/community, such as Forrst. Okay, so you claim to have "average users" give feedback, but I wonder if that's of significant benefit, because it can take experienced designers to spot potential UX problems.

That's a good point. I guess a service like this is less targeted at hardcore devs who know where to get feedback and more targeted at people who are in charge of building a website but don't already participate in communities like Forrst. So if you're an average manager and your boss tells you to build a website it's really difficult to make decisions. But with this, you can cheaply and easily figure out whether the designs you're seeing are good or not.

Sure, maybe it will appeal to folks who aren't plugged in to those sorts of communities. I wonder if you would get a better conversion rate with an example of feedback data?

Note: I know that there isn't SSL encryption on the checkout page. I use Stripe as my payment processor, and their JavaScript payment API means that the transaction is secure even without SSL server-side because your card information never touches my server. Would love your thoughts!

Because the containing page isn't SSL, there's no telling where the form really loaded from, or where it is configured to send its data.

An example of this attack was the keylogging code used by Tunisia about 8 months ago:

http://www.theregister.co.uk/2011/01/25/tunisia_facebook_pas...

A wary expert user won't enter a single keystroke of sensitive information into a page that wasn't completely loaded by SSL with a trustworthy server certificate; no amount of in-page reassurance text/lock-icon helps.

Thanks for the feedback, I'm definitely going to get the SSL ASAP, and just wanted to let everyone know my thought process. The way Stripe does it is actually pretty cool. When you hit submit Javascript POSTS the card data to their servers, their servers return a token and then the form is submitted. Then in Rails I take that token and post it to Stripe and the payment is completed. It's a really interesting way to be PCI compliant without SSL.

Fantastic about adding the SSL. Just a note though: Without having SSL on the checkout page, i could MITM one of your users and replace that javascript on your page with my own potentially malicious javascript.

Looks like a great product and the pricing is very fair. I'll remember this if i ever have a site or project i need reviewed.

Loving these dshipper side projects.

Thank you sir

Who is reviewing?

The reviews are conducted by MTurk users. I think a common next question is, "why are they qualified to provide feedback?" And I think the answer to that is that qualified feedback is pretty easy to come by. Ask any startup guy and they'll give you a bunch of different reasons to do this and that. What's more difficult is to find the absolute average user, the lowest common denominator, and see if they understand how to use your site, and if your branding and messaging is clear enough for them.

Reply on news.ycombinator.com