They already offered to pay for a new apartment and new furniture as well as anything else she needed to assist her in recovery[1][2]...this story is really getting old.

[1] http://news.ycombinator.com/item?id=2822721 "Airbnb has been offering to fix it, from the very beginning. From the beginning they offered to pay to get her a new place and new stuff, and do whatever else she wanted."

[2] http://ejroundtheworld.blogspot.com/2011_06_01_archive.html "I would be remiss if I didn’t pause here to emphasize that the customer service team at airbnb.com has been wonderful, giving this crime their full attention. They have called often, expressing empathy, support, and genuine concern for my welfare. They have offered to help me recover emotionally and financially, and are working with SFPD to track down these criminals."