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Comment by llambda | Hacker News Reader

Perhaps you didn't read her first post, pg's comment is corroborated by EJ: she herself claims they offered her "emotional and financial"[1] support. There is no conspiracy. I believe she's telling the truth. But I don't believe Airbnb is some evil company blindly exploiting her.

[1] http://ejroundtheworld.blogspot.com/2011_06_01_archive.html "I would be remiss if I didn’t pause here to emphasize that the customer service team at airbnb.com has been wonderful, giving this crime their full attention. They have called often, expressing empathy, support, and genuine concern for my welfare. They have offered to help me recover emotionally and financially, and are working with SFPD to track down these criminals."

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Don't ignore the second post: She claims she hasn't been contacted by anyone since June 30th, until well, now, almost August, when the post went viral and this whole mess was brought to light.

reply-edit: It's follow-through that matters. Is this not one of our principles? Yet, she's still homeless, hurt, and scared, but who cares, right?

"For all we know!" is an excuse. Airbnb's, "we're on it, folks!, let us get past this round of funding first" is another excuse. "It's all Arrington's fault" is another excuse, and a stupid one at that ( Yes, I said it ), especially when this thread is about EJ's blog-post, not Arrington's.

It bugs me that this turned into a fight between camps, and getting uglier, sillier, and dumber as time goes on.

I don't understand: can't she pick up the phone and say, "Hey what happened? You promised to helped me. Now where's the help?"

Anyway for all we know they offered and she said, "Thanks. But no thanks." (What I'm saying is we don't know what the exchange was between them precisely, we only know that both sides of the story are saying the same thing: she was at least offered help from the outset.)

She chose to be homeless.

Any rational person would have changed the locks and moved on by now. The only difference here seems to be that Airbnb, i.e. an intermediary, is involved.

You do the math.

> She chose to be homeless.

>Any rational person would have changed the locks and moved on by now.

Wow. You're an idiot.

Another person that has apparently never have their house broken into and ransacked.

Add to that her home is in no state to live in.

Add to that the restorations can't start until first the police were done, and second AirBnb has stated how much they will reimburse.

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