>In my case I tried to cancel a subscription 30 days in advance recently (nearly 1K per year). It turns out you have to cancel 90 days in advance but not more than 120 days in advance?? So now I'm on the hook for another 1K.
>And instead of the click to sign up, I had to go through endless hoops. Talked to someone, then they wanted me to submit a case, I did that, then back and forth to "verify" me etc etc.
>The FTC is crickets on just endless false advertising, misleading internet offers etc (stuff that's not even close to OK).
I share your frustration, however I suspect this is more an indictment of our industry than FTC's apathy. Of course the FTC and other regulatory bodies are pursing enterprises for behavior other than that described in the link, but it may understandably be perceived that nothing is being done about those other egregious behaviors due simply to the sheer volume of occurrence.
This industry is rife with user-hostile behavior. It's become so commonplace you'll find these purveyors openly discussing it as if there isn't anything wrong with what they are doing; industry "best practices."
It's insane.