You're essentially asking her right now to be a beggar, and putting her into an even more degrading position. What do you expect her to do? Write you that she needs $1000 for a new laptop, $100 for a new door, $50 for new locks?
Put yourself in her shoes. Doubt you would do that.
EDIT: Also, you can't have it both ways. If you state you're going to help her, then help her. Otherwise just state it's out of AirBnbs' reach, and the hosts should have insurance and pay carefull consideration to who they rent.
You're coming of as disingenuous in your remarks.
I don't want to jump to conclusions, but reading both sides of the story you guys don't come over as entirely truthful in this sordid affair.
Give her a list of specific things you can do. Or rather just do them first, and then tell her. Rent and furnish an apartment for her and bring her the keys, for example. That will go a much further way than just writing a blank cheque.
Isn't it common sense that asking someone "What can we do to help?" is about as useful as yelling "Someone call an ambulance!" to a crowd? Anyone with half a lick of sense says "Hey, YOU (Point), call an ambulance" or "Here's what we're going to do to help you..." (and then actually do it). How can you be the CEO of what is supposedly a billion+ dollar company without realizing these basic things?
Madness.
From the blog postings she has written, this doesn't seem true at all
"We will continue to make ourselves available to her" & "We have encouraged her to reach us" & "we are standing by"
You shouldn't be just standing by, you are the ones that need to reach out and help her. The tone of language used here is extremely passive when airbnb needs to be more active about this situation. Also, did you really ask her to take down the blog post or put it in a more positive light?
Sounded more like your lawyer went out to her.