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Comment by niyazpk | Hacker News Reader

Google groups feels (UX & support wise) like one of those products that should have already been killed by Google. One of the reasons why Groups has survived so long must be Google's reluctance to give proper customer support for most of their products. Google groups is the only customer support you will get in many cases.

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Likely the only reason Groups is still around is that if you want a mailing list on GSuite then this is your only option. If they kill it, many orgs will probably switch to Office 365 or another competitor the next day.

Google uses Groups internally and externally for all its mailing lists. It will never, ever die for that reason alone.

Honestly, this is the only proof I'm willing to accept for the survival of any low-revenue service that Google provides! But still, google code didn't live.

Google wasn't using Google Code.

Perhaps they meant Google Code Search?

Yeah, Code Search is a counterexample because Google was using it, but killed the public version to focus on internal use. Though it is still available to the public in limited form for Google's major open source projects as https://source.chromium.org/ and https://cs.android.com/

This.

Believe it or not, Groups is the main way to ACL resources in GSuite. It represents mailing lists, user groups, etc. it’s also heavily used in local communities on the consumer side.

I think part of it might be nostalgia as well. If they kill google groups then they are killing yet another part of the old internet they sought to embrace and improve upon but the bean counters have mostly taken over and only a few holdouts in upper management keep this sort of stuff alive.

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