"you don't seem to offer much value over free competitors and why should we trust you might be hard points to address, but are important."
I agree with you on those points. But dismissing improved UI/UX as "makeup" is not helpful.
I agree with you on those points. But dismissing improved UI/UX as "makeup" is not helpful.
It would be if the UI/UX is presented as a feature. I agree with you about the style but I disagree that this is dismissive, it's constructive but coarse.