Lenovo Selling Linux Laptops Directly in the US
lenovo.com
lenovo.com
Eg,
> But it did more than that. It injected a self-signed root HTTPS certificate, which allowed them to hijack any and all encrypted traffic
Different incident
> This malware was hidden in the laptop's firmware, and abused the anti-theft feature in Windows 8 and 10. Whenever the laptop booted up, the executable would be extracted from the firmware at boot-up and installed
https://www.makeuseof.com/tag/now-three-pre-installed-malwar...
Secondary source that mentions FTC fines
> Lenovo cannot install any bloatware on its laptops without customers' express agreement, under the terms of its settlement with the Federal Trade Commission (FTC) over the Superfish scandal.
> On top of a $3.5 million fine that the company agreed to pay in September, Lenovo will now be required to obtain express consent from consumers before any preinstalled software is able to run on a laptop, as well as provide an easy means of uninstalling any Lenovo tools.
https://www.itpro.co.uk/desktop-hardware/29396/lenovo-settle...
God, the laptop market is awful.
[1] https://www.eff.org/deeplinks/2015/11/superfish-20-now-dell-...
Slimbook was mentioned, they are in the UK IIRC.
If you are somewhere else, https://www.tuxedocomputers.com/ might have something for you.
Addendum for folks who might have favourited/bookmarked this, contains mainly additions to the excellent comments by others (credit where it is due):
Slimbook is actually from Spain, they are the guys who offer the KDE laptop, they donate a part of the price to KDE: https://kde.slimbook.es/ No idea how they get away with only 1 year of warranty in the EU though.
Starlabs is the company i confused Slimbook with, they have 2 laptops on offer: https://starlabs.systems/pages/laptops
Laptop on Linux (https://laptopwithlinux.com/linux-laptops/) looks really good, they are based in the Netherlands. They sell Clevo barebones without additional branding, interesting IMO. They offer a liquid metal by Thermal Grizzly as a paid upgrade instead of Arctic MX-4. Pricy at 47€ but going from 8.5 W/mK to 73 W/mK should be worth it for people who dislike loud laptops.
I went to Dell.com and the first thing I see is a giant banner that wants to sell me a laptop. When I click on Products, I get a page describing their main product lines and the all say SHOP. They want to sell me a laptop. HP wants to sell me a laptop. Lenovo wants to sell me a laptop. Fujitsu does not.
Probably little to no corporate availability? My past jobs have had Dell or Thinkpads as an option, none has ever had Fujitsu.
But now I am interested in it as a personal laptop. What would be the Fujitsu equivalent of a Thinkpad Carbon X1 or a Dell XPS 13?
https://www.notebookcheck.net/Fujitsu-Lifebook-U939X-Review-...
Hardware-wise, these do actually seem very compelling! Like a breath of sane design after a decade of worse and worse design.
Even here in Japan, Fujitsu laptop can be bought everywhere but considered to mostly boring (except a few extreme lightweight models) but also not very rock solid. It's just a PC for average people and public sector. Enthusiasts buy ThinkPad, Let's note, Dell, HP, or Vaio.
No reset can fix it. They have to replace the motherboard. They had it four months before I finally got them to just replace the machine.
See, you should have picked the "Discrete" option instead. Happens to the best of us!
(Apparently there is a workaround where you can remove the hard disk from the machine to make it easier to enter BIOS, then trigger the "Reset to factory defaults" and "Save and exit" options by blindly pressing the right key sequence on the keyboard. It might or might not work for anyone experiencing this.)
I didn't know about the workaround. The repair facility didn't either, evidently.
It wouldn't even show anything on the screen, or light up the keyboard caps lock etc...
1) Optimal Linux support (no Nvidia please)
2) Best possible US layout keyboard, centred, i.e. NO numpads
3) Trackpoint with physical buttons below, optimally 3, could live with 2
4) At least 15 inch screen, bright enough to work outside, and as good as possible to the eyes.
5) Option for 64 GB RAM or more
6) Option for 4 TB SSD or more
7) As much autonomy on battery as possible, as few noise and heat as possible.
8) Nice to have, but not crucial, would be repairability and extendability.
I don't care much about CPU power and prefer less power to heat and throttling. So if somebody has any suggestions, I would be very glad.
It became so annoying at one point that I just replaced the motherboard with the iGPU version. Apparently now nvidia optimus support on Linux is improving somewhat, but having had to deal with this and other issues for years, I'm probably never getting an nvidia GPU again unless I absolutely have to.
I'll say this: I respect Lenovo customer service.
However, this is good thing in my book compared to usual vendor "lol idk lets just outsource development of crappy drivers to lowest bidder and preinstall them on Windows (and also put bunch of workarounds for broken bios/fw there because it is cheaper than actually fixing and updating any of the firmware blobs)". Case the point - my X1C g6 now works quite well with Linux but I had some troubles initially when i bought it.
I actually got a Razer blade stealth instead. Despite the massive complaints about batteries (and im still in the window of it not affecting me) I have been happy. It works fine with linux, and has all the graphics chips i could want. I can switch to windows to quickly play some kerbal and back to linux for daily work.
That said i did have to go with a new-ish version of Ubuntu and a couple of the other distros I was using on my x200s (including Elementary OS) just flat didnt work.
But i assume thats more the 11th gen intel and drivers, especially Iris more than anything.
I made the mistake of sticking with Lenovo due to the expectation of good Linux support, and while most stuff works, I can't say I'm particularly impressed. Aside from a loud fan (not sure if that is due to poor Linux support or just a property of the device), the service in the Lenovo online store was impressively bad. Wrong descriptions of the hardware, insane shipping dates that were pushed out over and over, refusing to simply remove the unavailable component without cancelling the order and going to the back of the queue, and last but not least, Lenovo defrauded me by first having me jump through hoops to claim their 'best price warranty' promise then simply refusing to honor it altogether.
[1] https://about.gitlab.com/handbook/business-technology/team-m...
The reason why Linux users love ThinkPads is because they're mostly supported OOB by the kernel (not by Lenovo themselves). This wasn't true of most other laptops for quite a few years.
I bought my T61 in 2008, and the ThinkPad recommendation was old then. Things change with time. I believe most laptops these days are rather standardized, so linux support is ubiquitous.
My point being, it's not really Lenovo supporting Linux but the linux kernel drivers that for a number of years supported ThinkPad OOB where all(?) other brands required a lot of fiddling.
(And you probably just need to install thinkfan if you have full speed fans. Check out the ThinkWiki for your models.)
No, it is not. "Modern standby" on most laptops can't be disabled and will discharge your battery overnight. Also, non-Intel WiFi is buggy 90% of the time. And don't get me started on fingerprint readers...
Also when I wanted to switch it for an X1C because the new ones came out while I was waiting for the stock to arrive(and well they shipped me the wrong model without LTE). They wanted to charge me 15% restocking fee not only on the device, but also on Tax and Insurance.
Currently my touchpad randomly dies when the device goes into sleep. I suspect it's related to some recent firmware update that happened.
The amazing premium Lenovo warranty that everyone talks about must have been before my time.
But given that I want international coverage, I really don't know what options I have. Currently it seems better to just buy a framework laptop, save my money on the insurance and just pay for parts as I go.
I had two repairs done and a good experience. One time a fan and one time a motherboard replacement. Both times the Lenovo comes to you service promised dates were a day off. This was due to a regional holyday they could have scheduled for.
How was it for yours?
It's refreshing to buy a nice laptop from a linux vendor who are maintaing their own (ubuntu based) distro and actually shipping a very polished gnome experience.
Edit: Forgot to mention they ship with coreboot too.
Dell is also acting corporately weird by the way. The XPS 13 (9310) is available with Ubuntu 20.04 installed, but it's not possible to pick it in their Dutch online store like you can in the US one. You can buy it in the Netherlands (and presumably all of the EU) by calling them though. The Dutch Dell salesperson did find a way to configure it that way (with a proper 32GB of RAM too), but that took a bit of prompting and they were genuinely baffled that this option existed and that the configuration tool accepted it (they were cooperative; the knowledge just wasn't available).
My employer offers a modest Dell discount via an Employee Purchase Program. (EPP). You can order the 9310 with 16 or 32 gigs of memory through the EPP with Windows, but if want one with 32 gigs of memory and Linux, you have to engage their small business group and ask for a quote. Exact same machine in every way, just more memory. As I understand the memory is now soldered on the 9310 it's worth paying up front to get maximum, but I've read the storage is still upgradeable.
So Dell still thinks only businesses use 32GB of memory with Linux and for that matter Linux developers only want 13" screens. Both assumptions are (IMHO) obviously false, but there's that corporate weirdness for you.
If anyone from Dell is reading this please expand your Linux offerings to your larger laptops, preferably ones with bigger batteries and discrete GPU options. Not every developer on the planet wants an Intel-based macbook air clone, particularly when a) Iris XE GPUs benchmark slower than the current M1 GPU (which is about to get refreshed), and b) the i7-11{6,8}5G7 CPUs support 64 GB of memory. Stop crippling laptop features to fluff up your battery life numbers.
Because I don't fiddle with my machine a lot I liked the way you just enter the service tag into their support site and even years later you got all relevent information about the machine including the full configuration when it was built.
Recently I had to do support for a new a Dell, some XPS 15 really high end machine. I was disappointed to see that they seem to have closed their Finnish internet store altogether, the links to the resellers are broken, the support page only tells me that the machine has run out of warranty 3 months ago (lasted obviously only 1 year). So no more Dell for me in the future.
Or Japanese. I personally don’t like Sony, but they and Fujitsu are alternatives to crapware from the PRC too.
I look forward to using Linux on them shortly.
I guess they could do the same thing, extract some binary from the firmware pre-boot and inject it to /boot to mess with the boot process... but does that give them viable persistence and ability to do stuff in Linux once the OS is booted?
But the problem is working with a vendor that has a track record for compromising its customers.
How do you know they aren't inserting backdoors in the firmware?
The problem is the lack of trust.
To be fair, I'm still spotting an X1, but next time I might consider librem, or something else.
Nothing is safe!
I'm no Apple fan, but I certainly have a special level of distrust in anything based in China.
Has there been anything similar bad as worse Intel ME by Lenovo on lower level? (Serious question, I don't know)
I would buy a Linux machine from them mainly to know that drivers exist for all components and not to pay the Microsoft tax (symbolic reason, I don't think you really see a difference in price). I would still install my own Linux as I prefer it. So their spyware would not apply to me, I'd hope.
Of course ideally one should not support shitty vendors. Unfortunately all of them are, just in different ways.
Edit: Well, maybe System76 is not shitty. But they are expensive and still seem to have no European support whatsoever. So not an option for me either.
It's all about trust. But whom should I trust? I don't trust Intel for their ME, their Meltdown and whatever. But still I have to use them in real life.
I thing Dell is amongst the top choices nowadays with regards to Linux laptops.
P.s. I miss the old Thinkpads (the IBM era)
Lenovo's consumer and business divisions are best thought of as nearly separate companies within one conglomerate.
Lenovo (formerly Legend) sold laptops and desktops for years before they acquired IBM's personal computer business. But they didn't just buy the ThinkPad name, the people came along with it.
The old Lenovo became the consumer group, and the IBM team became the business group. It's very common to find different approaches on hardware and software between the two lines.
As an obvious example, every ThinkPad (with some recent exceptions) has a TrackPoint, but no other Lenovo machine does.
This applies to software too. If you see something bad that happened on Lenovo consumer machines years ago, it's very unlikely that it affected ThinkPads. It just wasn't the same people making these kinds of decisions.
The ThinkPad team's bread and butter is not individuals like you or me, it's corporate customers who buy hundreds or thousands of machines at a time - and have IT staff who scrutinize the hardware and software.
The 2015 makeuseof article made three points. Let me address them in reverse order.
(3) BIOS-Based Malware. The source for that reporting is this Ars Technica article:
https://arstechnica.com/information-technology/2015/08/lenov...
Lenovo followed up quickly with a description of the security issue and provided a removal tool:
https://support.lenovo.com/us/en/product_security/lse_bios_n...
Near the bottom of the page is a list of the affected models. Note that they were only consumer machines, not ThinkPads.
(2) SuperFish. This was really stupid on Lenovo's part, but again, it was the consumer team who did this. The ThinkPad team would never have allowed something like that, and didn't.
(1) Lenovo Is Spying On You. Some guy bought two refurbished ThinkPads in 2014 and claims they had some Windows spyware. And this is somehow supposed to have anything to do with a Linux ThinkPad you may buy today? Give me a break.
Full disclosure: I am a major ThinkPad fan. I got my first one in 1998, and I have four of them within arm's reach right now: an X1 Extreme and X1 Carbon from work, and my personal P1 and old Yoga 460. Also have a mostly retired W520 and X220 Tablet in the other room, and a few older busted machines. I'm always happy to talk ThinkPads with anyone. :-)
Lenovo's case design does not provide support for the USB-C connectors. The only support is the connector's attachment to the motherboard. If the port is damaged, the motherboard must be replaced.
If you only use USB-C ports with the laptop securely on a table or in a stand, this is not an issue. Sitting the laptop vertically on the floor, with the charger plugged in, and having it tip over onto a chair leg was enough to break the port loose. If you are used to Apple laptops, which provide significant support for USB-C connectors via the case, this may come as a surprise.
If you are coming from a lifetime of Apple laptops: primary cooling is done through the bottom of the laptop. Using it on a lap, pillow, carpet, blanket, etc may adversely impact performance / increase fan noise.
Other than these use-case specific issues, I've enjoyed the laptops. Get the upgraded screens if it fits your budget -- the low cost screens are intended for bulk purchases for corporate use and feel like using a laptop from 10+ years ago.
Current Lenovos: P1 (2020), X1 Carbon (2018), T14s (2019).
Edited to add note about Apple's cases providing USB-C connector support.
I don't plan on using the pre-installed Linux, but I appreciate that they're confirming that Linux works with the laptop and all its components.
Without such support it was common to simply get “an unsupported OS” reply, which will necessarily limit how popular product is with non-tech people.
I am using a T460s and have always had problems a) the device draining more power on Linux than on Windows; and b) docking/un-docking while sleeping causing a subsequent boot failure.
Who knows? I know better than to try Lenovo support, ultimately it'll be a bug in some chipset driver that's "supported", and I haven't got time to debug it.
[0] https://www.lenovo.com/us/en/laptops/thinkpad/thinkpad-t-ser...
I also appreciate that they are saying that everything should work, including the fingerprint reader which is one thing I'm a little bitter about the XPS series. They'll sell you a laptop that is Linux compatible, but not everything will work.
Actually the X series seems to let you pick you Linux flavour. https://www.lenovo.com/us/en/laptops/thinkpad/thinkpad-x1/X1...?
That is despicable on Dell’s part. The definition of ‘compatible’ is that everything will work.
Meh. It was well known when I bought one so it's not underhand and I find it a pretty irrelevant feature anyway. Ubuntu logs-in very quickly so using a power button finger print reader is a more convoluted gesture to me than putting hands on the keyboard. It would need that newer feature that caches the fingerprint from the power-on event to be worthwhile.
Most are Windows based. Only the “Developer Edition” of the XPS13 is sold as Linux compatible and everything on it works with Linux.
Mine lacks a fingerprint reader because Dell couldn’t, at the time, get the OEM to provide decent Linux support. So they just left that out of the build.
The other Windows builds are not sold as Linux compatible so if you go that route you’re not getting any guarantees things will work.
For 15” laptops you have to move to Dell’s Precision line for Linux compatibility rather than the XPS 15.
Seems poor marketing to me. They should have a line where all the models are linux compatible and it would much easier for consumers.
http://h2.jaguarpaw.co.uk/posts/how-i-use-debian-dell-xps-13...
http://dell.archive.canonical.com/updates/pool/public/libf/l...
Other than that, it's a stellar machine. 32GB ram in that form factor and keyboard goes a long way.
Pros:
- The CPU fan on the Ryzen 7 Pro 4750U is not very loud.
- You can easily add more memory (bumped up mine to 32GB RAM).
- You can easily replace the SSD (replaced mine by 1TB) and there is M.2 slot for WWAN which can also be used for an SSD.
- Having a variety of ports is nicer than 2/4x USB-C + a stereo jack.
- Performance is good. Single core performance is of course worse than the M1, but having 8 high performance cores plus hyperthreading compensates a lot, especially for development.
Cons:
- I enabled S3 sleep (Linux compatibility), but the laptops drains the batteries like crazy in sleep. 1-2 days in a backpack and it's dead. To make it worse, Lenovo's own charger couldn't revive it. I had to borrow a MacBook Pro USB-C charger to get a reasonable charge again, after which the Lenovo charger would work again.
- Battery life on Linux is ok-ish (typically 6 hours with light use), but nowhere near an M1 Mac (or even an Intel Mac).
- Suspend/resume continues to have issues on Linux. Sometimes, the screen does not wake up. Especially after plugging or unplugging a DisplayPort alt-mode USB-C cable. Usually moving the TrackPoint fixes this.
Every few resumes, the TrackPad and the left button of the TrackPoint do not work anymore. Only switching off the machine fixes this. With a reboot, the TrackPoint still doesn't work.
- Suspend/resume has an issue in Windows, where resuming often results in an unusable TrackPad that continuously clicks. This is solved by disabling fast boot (or whatever it is called in Windows), after that suspend/resume works fine in Windows.
- The 14" 1080p screen is only well-readable with 125% or 150% scaling. Unfortunately, GNOME support for fractional scaling is not great (even with Wayland). XWayland applications are blurred, there are several open issues about this in the Mutter/gnome-shell issue tracker, but no solution. The only way to have a usable display is to set font zooming to 125%-150% and hope that you have an external screen where that scaling is also acceptable.
- The fingerprint scanner results a lot of false negatives on Linux (works fine on Windows).
- The speakers are much worse than modern MacBooks.
- I bought a Lenovo USB-C Gen 2 Dock. However, 4k@60Hz does not work on Linux through the Dock. The proper dock configuration is to use 2 lanes for USB 3.1 Gen 2 and 2 lanes for DP Alt with HBR3 (to have enough bandwidth for 4k@60Hz). However, Linux doesn't configure the 2 DP Alt lanes to use HBR3 and can only use 4k@30Hz [1]. Of course, the Dock works fine with Windows. There is an issue about this in the AMD DRM bug tracker, but it has been inactive for months.
I wanted to like Linux on the ThinkPad and it certainly has a lot going for it, but it still has many paper cuts. Since I use a laptop quite intensively for work, I decided to sell it after ~7 months and buy a MacBook again.
No match to the XPS I had before (at twice the price) in terms of display and keyboard, though. And lack of keyboard lighting sure sucks. But then, Dell doesn't do AMD so you need a dysfunctional setup with Nvidia/optimus to get half-decent graphics.
84hrs off power and 45% remaining on MBA. I can't go back.
> - Battery life on Linux is ok-ish (typically 6 hours with light use), but nowhere near an M1 Mac (or even an Intel Mac).
To be fair, my 2019 Intel MBP barely survived 6 hours.
I've only ever had reliable sleep/resume using a mac.
The E14 gen3 is looking pretty nice for myself. Zen 3 ryzen (not quite M1 levels of raw power but not too far behind) with 24G ram and 512+1000G SSD for little over 1000 euros.
> Sold it and got an M1. For compile, programming etc. tasks its 2-3x faster.
You mean the M1 is? That seems slightly incredible. 20-50% improvement I would've accepted easily, but 200-300% seems a bit on the high side.
My experiences with Dell have been nothing but bad, we’ve had a bunch of XPS 15s at the office and they all developed all sorts of weird symptoms and instabilities, we’ve had one Quadro-powered one bloat up and the first and only thunderbolt dock exploded its connector, an ultrabook with very little use had its m.2 SSD just randomly die after a few months, etc.
Acer is alright but they go for very cheap components and sometimes compromised design (I had one I owned suck in a bunch of dust that caused it to run warm and melted something in the keyboard so keys stopped working, but replacement parts were available and the repair was painless)
Installed Ubuntu on it, now at 20.04 LTS. This laptop runs 8 to 16 hours* a day; still on stock hardware except the CPU-fan.
* torrenting & internet-surfing
nice