From what I understand, this was the real driver of the shortage. The toilet paper manufacturers had to retool for home-size rolls to meet demand, where they were previously making tons of office-size rolls. Highly efficient manufacturing processes don't turn on a dime.
I generally restock on paper goods like that ever 3-6 months, not weekly...
One benefit is that I use a fraction of the amount of toilet paper.
It's because it doesn't clog toilets as much. If you stock two ply in an office, people will do unspeakable things with their literal shit, and it's just not good times.
I worked in one place that switched briefly to more home-style twoply, and we very quickly switched back. It wasn't because of the cost. It was because of the poop. Everywhere. All the poop.
Commercial fixtures need higher pressure than a home fixture, and sometimes the office building can not provide proper pressure, combined with wanting under a gallon of water per flush and well bad things happen