Show HN: WhatsForm – Build form & get data from customer's WhatsApp number
whatsform.com
whatsform.com
This is Shyjal from https://micro.company.
An estimated 2 billion people use WhatsApp on a monthly basis and we have seen a rise in the number of small businesses relying on this messenger app to carry out their business.
Whether it be taking out orders or getting the feedback of their service or just collecting data, businesses are adapting to micromanaging their customers inside WhatsApp.
Naturally, the ecosystem needs a simple tool to collect data more seamlessly. That’s why we created WhatsForm
It’s a no-code form builder that anyone can use to build a form from scratch. And there is also an option to convert existing Google Forms to WhatsForms.
Here is a quick demo of WhatsForm - https://whatsform.com/demo
The workflow with WhatsForms
1. You create the form inside WhatsForm
2. Share the link with your customers
3. Customer fills in the data and clicks on Submit
4. You get the data in your WhatsApp number from the customer’s contact
5. Continue the conversation directly with the customer.
We launched a beta version on Google Workspace Marketplace and it got 500+ installs in less than a month.
Our forms are mobile-friendly and it only takes a few minutes to get started. Please try out WhatsForm and let us know your thoughts on it.
Cheers,
Shyjal
This way your customers won't won't lose any meaningful information (they can maybe access it from your dashboard).
Main advantages of the current solution is that its dead cheap and businesses get message from customer's genuine WhatsApp number. Followups can be done easily. I think advantages outweigh the disadvantages for at least some businesses.
Having said that we are planning to add a fallback system like email notification and viewing responses in our dashboard.
We will bring this feature to all forms created using WhatsForm in near future.
We have done a soft launch a month back and 500+ businesses are already using this as part of their workflow.