Satan should chair your meetings: A literature lover’s guide to office politics
economist.com
economist.com
"Meetings are for ratification of an already-made decision"
This sounds like some of the 'bad management' examples mentioned in the article. However, this was further explained:
"The hard work in getting agreement is in prior discussion with, and feedback from, individual decision makers".
This is essentially having multiple smaller lead-up meetings to discuss the ins and outs and work out the kinks, and then the "big" meeting is primarily theatrical in explaining the end result and ratifying the decision. This won't work in all contexts, but the methodology could be an overall time saver and allow for more well-thought-out compromises or changes, as it's done over a larger span of time. It also means quieter and more thoughtful decision-makers are given equal standing.
Creative solutions can often come out of the blue, and it's unlikely that it'll strike conveniently during the X-minute meeting window whilst trying to listen to and process a whole bunch of other peoples' opinions. Give them some time to come to the boil.
I have forgotten the word but to me this is what meetings are about in a way. go one to one first, get all the feedback, make all the changes. then get everyone in a room and say "everyone knows this diagram/document/decision point, right and we all agree on it" - then everyone looks round the room and somethign animal happens.. a new word may have entered their vocaulary, or a new imaginary hill top to strive for exists.
That common agreement is like a wedding or something.. it sort of means nothing.. but now we can all use this shorthand "married" and certain expectations will commonly align.. not only that you can ask just about anyone who knows the couple and they will have a very clear memory that, yes that definately happened, yes i will testify as a witness (i cannot lie about it as there were lots of people at that wedding).
wedding analogy is probably terrible, sorry.
And indeed, there are peculiar things that happen once you cross the thresholds between knowing something, knowing that others know it too, and knowing that everyone knows everyone knows it.
Related to this, and I'm guessing where you were going with your wedding analogy, is the concept of intersubjectivity[1].
Intersubjectivity happens when you have people sharing subjective states or beliefs, and are aware they're sharing it. Pretty much all critical social infrastructure - all of modern life - depends on it. For example:
- Money is an intersubjective phenomenon. It holds value only because - and only for as long as - everyone knows that everyone else in the community will accept it as a means of payment. This shared belief is usually bootstrapped and maintained by a government declaring they'll accept a given form of money for purposes of taxation - but on smaller scales, can also start in many other ways.
- Organizations like governments and corporations are an intersubjective phenomenon. To borrow an example from Harari[2], a corporation like Porsche doesn't really exist in physical space - it's an abstract entity that exists only because, and for as long as, people believe it exists. It's independent of people employed in or running it - the board could fire all employees, and then the government could forcefully replace the board, and Porsche would still be there, with all the factories and offices and salons it owns.
- Companies are bootstrapped into being by performing certain rituals - offering monetary sacrifices to the government and getting the right priests sign the right legal paperwork. These rituals - and all laws in general - are also intersubjective. They have power only because, and for as long as, people believe they do (and believe everyone else believes it too).
It's kind of mind-blowing if you think about it - all the structure of our civilization is just an enormous pile of interconnected shared delusions. But it works, because intersubjective phenomena are extremely resilient - people can stop believing in them individually, but it doesn't matter for as long as enough other people keep the faith. It takes a critical mass of people to lose confidence in a visible way, or a memetic weapon[3], to shut down such an intersubjective phenomenon.
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[0] - https://en.wikipedia.org/wiki/Common_knowledge_(logic)
[1] - https://en.wikipedia.org/wiki/Intersubjectivity
[2] - As much as I remember it. I was introduced to the name "intersubjectivity" through his book, Sapiens.
[3] - People don't have to actually lose faith in something - they just need to believe that enough other people believe that enough other people don't believe anymore.
If what you want people to do is punished, people won't do it.
Bob Gurr, a famous Imagineer, said of his boss Walt Disney, "Walt was the greatest dictator ever. People went along with him because he was always right."
Whether actually right or not, Steve Jobs and Elon Musk can be said to have had this effect.
and to be right, you can slap the puck to where you want to go, or skate to where the puck will be. good leaders do both, and much more, like communicating early and often and using various commitment devices (e.g., cutting off retreat). there's really no trite summation of good leadership.
If the leaders in your org are crap, then your org is lost no matter whether it seems to have a flat or top-down structure; but if you're already in charge and thinking about how to make things work better, the lesson of the article is to be clever about it, rather than defaulting to the dictatorial mode.
I'm thinking about cargo-culting Amazon's "Everyone has to read this before the meeting" or maybe just preparing a statement like, "This is my status update, plus type your questions out and don't interrupt me, this will take exactly 90 seconds..."
Source: I’m an Amazon employee
I pretty much won't take a meeting without some kind of prep work from the organizer.
Otherwise, the meeting is just a form of procrastination.
Does anyone ever read the thing, realize they have no relevant feedback or other reason to be in the meeting, and just get up and leave?
...
She already does.
> We used to make things. Now we have meetings.
Well, of course. This is what happens when the purpose of a corporation isn't production but profit, and if the workers, the people who by definition exist in the company to make things, were to own their means of production, this would look very differently. But anyway, I digress.
At most fortune 50 employers today, you’d have a director 1000 miles away, a local manager, a supervisor, an auditor and compliance person reviewing the payroll records, and recommending to the director that the 2 workers utilize less overtime. The local manager would eliminate the OT and hire McKinsey to recommend outsourcing the 2 workers, and retain McKinsey to monitor compliance.
IIRC, NPR ran a piece some years back covering how something similar happened to US military command (and, relatedly, its relationship to civilian oversight), some time between WWII and Vietnam, getting worse over time after that. Which, if that was accurate, is... worrisome. But that explains how you get a directionless and constantly-failing war in Afghanistan for nearly two decades, with non-stop reports of "yep, we accomplished the mission!" from every local command at the end of every deployment, and everyone in the command hierarchy just pretends everything's fine even though they know it isn't, and they are all allowed to do that with no consequences. Gotta evade, and launder, responsibility. That's job number one. Everything else is just a nice-to-have.
The purpose of the military is to fight. And in the local sense, it is only increasing in effectiveness at its primary task.
But the primary task of a 20 year "war", is not fighting. It is the building a nation state.
That is something the military is not designed to do. It's absolutely insane we didn't have an entirely different branch of government whose job was to build a lasting system of compromises and coordination between local people. Even if the military did have that skillset and training, which they don't, the resentment from the local populace against the group of people they just fought against would be enough to compromise any mission.
It's like if we asked the same police officer to arrest a drug addict, then be the judge in the case, then be their parole officer, and finally help them find a job after their time served. It's a nice idea in a Utopian kind of way, but there are so many opportunities along that chain for the relationship to sour.
Vietnam wasn’t the type of war that was supposed to happen — the real action was in Europe before we nuked each other.