Yes, I didn't mean to suggest any specific reason for the algorithm's output, because it doesn't matter.
This issue isn't about anyone's "guilt", least of all the algorithm's. It's about harm. Harm is to be avoided, even if it is the result of a completely benign process with no ill intentions.
And you aren't going to be able to explain away some decision that causes harm by explaining the algorithm. Even knowing everything about the algorithm, I would prefer it doesn't focus on whatever my weak spot is. And even knowing how GPT-3 works, I still tend to anthromorphize it.
To some approximation, exactly nobody in the real world is going to give the company the benefit of the doubt and study its algorithm, nor should they be expected to.
It's like that escaped lion that keeps eating the schoolchildren: it's what lions do, an expression of its basic lioness! It's not evil, guilty, or even culpable: it just can't help itself, but to help itself to an early dinner.
And yet, we are going to shoot the lion. Not as punishment, but as a simple, mechanistic, prevention of harm to people, who, in our system of values, rank higher.
Algorithms rank far below lions. An algorithm that causes harm, no matter how or why, goes the way of php (taken out back and shot, unless it's run by Facebook). And anything that happens is considered to be caused by the algorithm, even if some humans happen to provoke it by somehow being different than other humans, or our expectation of rationality. Because we cannot change humans, and because nobody should be expected to change to accommodate technology, especially if they were never asked if they want that technology.