I've seen him claim that Apple's "service is atrocious" yet their service is consistently ranked at the top.[2][3] Other times, he'll give some lame anecdote about his friend's MacBook constantly needing repair or receiving bricked iPhones. I have no idea if those stories are true, but if we made a poll, I think we'd find that he's exaggerating.
Once a troll in the poker world, today he's moved to this little corner of the Internet. Matt: we still hate your online persona.[4]
[1] http://searchyc.com/mattmaroon+apple
[2] http://news.ycombinator.com/item?id=150563
[3] http://blogs.zdnet.com/Apple/?p=1689
[4] http://mazeorbowie.blogspot.com/2006/12/why-i-hate-matt-maro...
I have to admit, I've been called a lot of stuff, but you're the first person to actually back it up with citations. Only on Hacker News..,
Some of his posts above about Apple products are just not factual. There have not been widespread issues with bricked iPhones nor have people been returning them in droves like he's claimed. I'd imagine that you could make the same exaggerations about the Motorola RAZR. There are always defective products from the factory and people who return them; the numbers are not any higher with the iPhone.
I don't think it's fair to dismiss Apple as hype.[1] Let's give them credit for creating some very well designed products and hate them for the right reasons.
My point wasn't to enumerate its flaws, but rather to point out that it's far from all roses in terms of owner experience.