My family is on Google Apps free edition.

Google has been doing it's best to make my life miserable. It recently killed Google Voice in the free edition, so my younger child can no longer get a phone number. With zero warning.

I've been through this each time I've (tried) to use Google for anything critical, so I've stopped.

I mentioned a family example since B2B would be confidential. But I can count at least a half-dozen instances of Google discontinuing something an employer has relied on, leading to a world of pain.

My general cloud policy is AWS, Azure, or anything-but-Google. I have a similar anti-Oracle policy too. Once you're burned a few times, you find that some companies are too expensive to do business with.