It's not the environment. It's people's behavior. I hate to pull the old card, but lots of boring social qualities are ever so hard to find today: punctuality, thoroughness, courtesy, and in general just "giving a damn." Anyone who lived before about 1980 will know what I'm talking about.
The problem is so pervasive that it isn't even noticeable. And now grown adults with high school level mentality and professional development having children who are also adults and were, of course, raised with the same bad ideas.
Have you never heard the complaint that there's no service anymore? No loyalty anymore? And no good communication anymore? It's something old people say and it's true.