>The police have a solution.

Then the solution is not good enough, they should figure out a better way.

>People don't seem to like it since they go in without fully assessing the situation.

bottom line what the general public want: the cop to handle the situation without causing death

>Since we live in a democratic republic (at least if you live in the US) the general public should decide on the solution.

The general public pay these police from tax to do certain job.

The general public should force whoever in charge of the police to be replaced if they don't do good enough job.