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I suspect they got hacked. Their site always responded, but every time I logged in I was logged out within seconds, and the only way I could log in again was to reset my password, after which I'd be logged out again within seconds, repeat five times over a couple of hours before I gave up.

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I know you are wrong.

We've hired lots of folks from yahoo to work on infrastructure and one guy from reddit to be a cloud SRE. but we've yet to hire a security guy from sony.

Downmodded into oblivion. How nice for sharing my personal experience of a topic raised by someone else. I guess I should have known that a perfectly normal outage was responsible why I could log into the site, load pages successfully for thirty seconds, and then be logged out and be unable to log back in without resetting my password. Couldn't have been attackers DOSing Netflix users or Netflix admins trying to squash an attack. The problem was just that their don't-constantly-log-users-out-and-deactivate-their-password service went down because it wasn't on the cloud and I was dumb not to figure that out.

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