I think you’re right that the ability to pull off zero (as opposed to 10-20/day) rests squarely on the availability of extremely competent and fast testing and tracing. It’s either that or unacceptably draconian measures. Scaling up contact tracing capability To that level in Victoria took months because it’s really hard, so if you don’t see the slow movement on that front, it’s easy to see zero cases as a political impossibility. Maybe that’s what’s going on in NSW right now, alongside people getting used to the strictness necessary to make it work.
You obviously get how these things interact since you built the game mechanics simulating public trust in government in response to measures. It’s no different from the rest of them, it just only works at the small end of the log scale. And to get to the small end and make zero cases an option you have to play the rest of the game like a champ.
Endgame for Victoria is that our leader, who according to large swathes of Australian media is basically a dictator, is probably getting re-elected by a significant margin. There should be a button for answering 90 minutes of press questions live on TV every day for 4 months straight.