The problem with hacking, and call criminal activity really, used to be “getting your money out”.
Yea. You have money somewhere, but when you go to get it they’ll find you.
Crypto laundering has made that trivial now. So, no, I don’t believe the NSA has back doors in “everything”.
(Nor would I consider the NSA to be unequivocal “good guys” who selflessly help businesses and employees)