I used to have gSuite account until I tried to cancel it. There was simply no way! Someone would ask bunch of verification questions via ticket, got them all answered including CNAME domain verification and 2 weeks of silence when I would email them again, a new person would take over the ticket and the whole process of providing the same answers (sometimes previous CS person didn't even wiped out my answers when he hit "reply to") over and over again. I gave up after 2 months and started with chargeback disputes. Since its a corporate account there is too many things attached to my cards so I won't be canceling it. But sure as hell every months for 11 months now, I get charged $6, call my bank and week later got it back through a chargeback dispute. I figured by now its cost them close to $300. And nothing. Just this morning I called my card and sure as every month I disputed the transaction again, explaining that the customer support is non existent. Of course they can bleed billions and I'm not even statistical noise, but goes to show that even the most sophisticated company on the face of Earth can be screwing up pretty easily.