The worst kind are phone bots that when they fail at the speech reckognition game just hang up, or enter into question loop.

To beat the Vodafone one in Germany you have to speak random baby like gibberish until it finally decides to actually give you a human, but this is a matter of luck, as it can hangup instead.

You can imagine how fun it is to deal with Vodafone helpdesk.

Switching operator won't change much, as everyone uses the same toys.

That's the one I was thinking about. I wanted to contact a webshop to tell them one of their sellers misrepresented an article. Just flag it so they can take care of it. Instead I got a chatbot that quickly short-circuited me to the returns form.

I much prefer just having a form and a normal website.

At least then if I screw up it's on me.