Surely that same thinking goes the other way: if you are having a rough time at home and it's clearly affecting your work performance, Amazon understands and tries to improve your home situation since real life is intertwined with work, right?
Right?
Their relationship with you is extraction at the foundation.
Once the extraction costs exceed the marginal cost of switching extraction locations, the switch is inevitable.
It's cute of him to say that when his work output is going almost entirely directly back to him (through his prestige gains, increased wealth, etc) and his work output is being leveraged by orders of magnitude by the employees, and contractors, and service providers, under him whom he's trying to maximize extraction from.
His work is his life, and his work/life is being leveraged by others.
If I weren't so numb, I might actually be cynical about it.
I don't really get your objection
Of course, there's always the history of medicine as a counterexample
Suppose some ill luck befalls you: your house burnt down, you got sued , etc, that would quite reasonably affect your work perfprmance.
If we follow Bezos's logic, would the company make a material controbution to solve your issue, like hire you a lawyer to help reclaim claim losses, etc. If not, he is a hypocrite