People screwed by this are surely going to buy more WD. /s
So many "average" users just want consistency and will go with WD again because they don't need to relearn as much (even if the relearning is minimal it's still a mental barrier for anyone who does not feel totally technically competent).
I think of my parents who, despite being very smart people, are frustrated by tech because it doesn't come easy to them. Any extra step isn't beneficial, it's stressful.
If they're even smarter, they'll buy one with just a USB port and then rescue the 3.5-inch drive from its plastic prison.