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> leaving amidst a chaotic, failed email migration that is impacting sales is not surprising

I'm not sure if you're trying to imply causation here, but vast sweeping changes like this rarely happen in a matter of days - it's far more likely that this has been in the works for a while, and the email mess is coincidental.

Coincidental yes. I was not implying causation.

It speaks to the standard of work they do at IBM.

They long ago moved from the innovation business to the share buyback business. It’s crazy that a tech company struggles so much to innovate that the best use of their cash is either returning money to shareholders, or buying companies on their behalf.

Can you shed some more light on email migration? What was it about and why did it fail?

Previous threads :

- IBM's 18-month company-wide email system migration has been a disaster: sources[1]

- IBM email fiasco complicates sales deals, is worse than biz is letting on[2]

[1]:https://news.ycombinator.com/item?id=27692965

[2]:https://news.ycombinator.com/item?id=27706128