Yes, that is true, but hard to convince users to upgrade when the installer refuse to run on their 3+ years old computer.

My desktop is less than 1 year old and still Windows 11 wont install because the disk is formatted using MBR. I know how to fix that. It involves formatting the disk and change bios settings and a lot of work. I can do that. I don't know anyone outside my tech circle that could do the same.

When a <1 year old computer cant be effortless upgraded Microsoft has a big problem.