Another problem solved!
But from the perspective of the compound problem of getting repairability on track, this is an element within that compound that is lacking the drive of customer attention.
Of course it's also bad for society that we have so little effective competition in tech markets now that users think substandard products and user-hostile behaviours are normal. The race to the bottom is bad for everyone, and everyone being sold those products is being abused in the name of profit, whether or not any given individual is aware of how much it is happening to them or understands that better alternatives exist.
Or to use a crude analogy: just because babies don't care about having their nappy (ie diaper) changed doesn't mean it doesn't help them.
That's why when people's computers break they take them to get repaired in the first place. Otherwise, consumers would just be tossing their broken devices and buying a new one.
If you're fairly well-heeled you certainly have the privilege of forgoing repairs and just buying new ones. Lots of tech enthusiasts who cycle through devices every year probably aren't bothered. But normal people who don't get excited at the prospect of purchasing a new 3 or 4 figure device appreciate being able to get their machine back in working order for a few hundred max.