Verizon is just as bad. I can't wait to get off their wireless service. I recently moved to the SF Bay Area and found that my cell on a nationwide plan was roaming continuously. Somehow the phone I bought from them won't update its network listing so the options given to me from their reps were 1. Renew my 2 year plan and get $100 towards a new phone or 2. Buy a phone off of craigslist and pay them $20 to transfer it. I'll be glad to switch to a GSM network where I can buy phones online and swap the SIM cards if I need to.