Fast delivery seems to have become an addiction in our fast-paced lives. Do we really need that new thing tomorrow? Probably not. Yet we can't delay the gratification.
I know what I'm doing tomorrow if I can afford to wait for a delivery. What will I be doing on a random day next week? next month? Less so!
And that’s exactly where Amazon is super difficult to replace. The current competition is not other online retailers but coordinating with my wife such that she can look after the kid so I can go sit in traffic for an hour to get to the store and grab a couple of things we need for some quick home repairs, etc.
Just as Manufactures have shifted to JIT for many parts on the production line, other business processes have as well.