> But we are told that we can't have "enterprise" funding which means that we need to scrap and claw money from the people that use our services just to keep them online.

I find how internal budgeting is done in many cases to be very strange. I run into this in my organization as well. Internal budget disputes can stop or start project work, so I can be sitting around idly (while getting paid) while they sort out the internal monopoly money they use.

I get why they do it as you can't just dump unlimited resources into something, but it has all manner of side effects that it generates.