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Actually I put Linux on my mother's laptop. Since then the amount of support calls got down to nothing. Her use is of course limited to just web browsing / email.

> I'm not aware of any Linux distros that are suitable for non-developers

This is quite a bold statement. I'm not a developer and recently installed a number of linux distros to try which is best. Some of them were actually easier to install than Windows or MacOS. For example Linux Mint was a breeze, and I used full disk encryption and other 'advanced' settings.

I think it depends on what you do with it. I have a linux machine which I use primarily for Steam and watching movies, and I feel like anyone could do it (except for the install of course, you would need a technical friend for that)