What else would you do?
I recently bought something with self-checkout at an appliance store, so not groceries. Grabbed a thing of a shelf, scanned it at a touch screen terminal, payed for it with my contactless payment ring and just walked out. No human contact whatsoever. If that isn't future then I don't know what it.
The only downside is the diarrhea. :p
I think this is one of the stupidest things I’ve seen. But to be honest, I won’t be surprised if this actually increases revenue since people are going to buy what they buy and it’s not like they will go to another store due to this.
Not being able to see what's behind the glass makes it take longer to shop. People abandon webpages that don't load quickly enough - why wouldn't they abandon stores where you have to open each door on an aisle of refrigerators just to see what's available?
I think most people will be annoyed, curse it, and then get used to it.
I would love to be proven wrong since this is not the direction we should be going.