There needs to be a law that any subscription that can be signed up for online should be cancelable online. I'm not in favor of just implementing new laws willy nilly. But it's clear that companies are never going to do this on their own.
Eventually most states passed similar laws and so we opened it up to all US accounts. I'm not sure what the experience is like today.
I think that was the point of the comment.
Vote in the next election for people/party that are more consumer friendly than industry friendly.
For all its flaws, CA had some of the most consumer and employee friendly (such as no non compete) laws.
While I agree it should be a default setting, it's a useful little trick.
Vote.
Personally I think that any time you grant permission to anyone to bill you automatically on a recurring basis, you need to be able to revoke that permission. This ought to be a fundamental mechanism of personal banking that you ought to be able to manage on your bank account online. It's astonishing to me that your bank can't even tell you all the ongoing recurring payments that are permitted on your account (or if they do, it's an ad hoc implementation that tries to detect recurring payment amounts, vendor names, etc.)
But hey, we get startups whose usp is cancelling services.
Seems pretty normal to everyone I complain, that I still pay for my O2 bill after sending the cancellation letter(Physical piece of paper) for the umpteenth time.
When you say “you can”, are you just saying “you can ask”, or that you’ve had success doing this?
If the latter, mind sharing which card provider that was with?
If there's hope for beating this dark pattern, it lies with banks/CC companies
My understanding is that this will be reflected in credit reporting as delinquency- seems like a lose-lose in that sense. Can someone who has done this weigh in?
I.e., user can cancel subscription on website, system automatically writes cancellation letter, letter is sent to corresponding company address. If cancellation fails, then an official complaint is served to the company, and from there it follows the usual court process.