12 years?
Typical business life of a computer is 5 years. Typical service/support agreement is 1-3 years.
Try getting Apple to address a failed hard drive that's 12 years old. They'd laugh in your face.
Typical business life of a computer is 5 years. Typical service/support agreement is 1-3 years.
Try getting Apple to address a failed hard drive that's 12 years old. They'd laugh in your face.
They issue security updates for their current OS and 2 versions before, AFAIK.
e.g.: Live Duo 8TB: https://productimages.hepsiburada.net/s/12/500/8922723713074...
WD sells the hardware, hard drive, and software as one sealed unit. The part that fails first will be the hard drive inside. The unit shouldn't be end-of-life until it actually should be expected to fail. (WD claims the units were end of life in 2016)
The current fault erases everything on the drive. That can be equated fairly equally with mechanical failure. Let's imagine a different bug for instance, that allows anyone on the internet to read/write all the data on the drive. If one of these bugs emerged after 12 years, then there is a much stronger argument that the manufacturer should fix it, because it is a fundamental fault with the device.
Under the sale of goods act of 1979, the device must be suitable for the purpose for which it was sold, and there is no time limit on that, so any consumer with the device could demand that the person who sold it to them fix it. The device was unsuitable for the purpose for which it was sold from day one - it just took 12 years to find that out.