Whether you, as a user, agree with their decisions, is a different story. Apple doesn’t care about making products for everyone, so to them if 70% of the market doesn’t like their design but 30% absolutely loves it - and they can make sustainable profits selling to that 30% - then that’s fine.
Apple thinks of it’s products like game consoles. We don’t get mad at Sony that PlayStation games don’t run on Windows… we understand that Sony has designed a complete package offering and then we either like it and buy it… or we don’t. And that’s fine.
People get confused about Apple’s choices because they make Macs, which are a lot like PCs and partially compatible. But Apple doesn’t see the Mac as part of the PC ecosystem, it sees the Mac and all its products as the distinct, standalone, Apple platform, which is a complete package offering. And Apple expects users to either like that and buy it, or not.