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Hi, Ivan here. I am the CEO of Notion.

I'm really, really sorry about this experience!

Our in-product export feature exports to a single file, and for very large workspaces this doesn't scale very well. (I know this is not an excuse for this experience. We'll do better and prioritize fixing this!)

Could you email me at ivan at makenotion.com? We'll work to fix this for you immediately.

Apologies, and really appreciate you for understanding!

Ivan

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Can we have a "Report HN" feature which allows people to open tickets to popular services which don't have proper support or are unwilling to solve the most pressing issues of their clients?

HN is already the friendly status page of the Internet, I thought Twitter was the support channel!

Companies should clarify which social media they are being kept honest by, as a customer being locked in I wouldn't like being ignored for three months due to using the wrong official support channel :)

There's the technical problem and there's also the human problem of answering the customer problems in such a way. You need two fixes.

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