He sounds like a cunt who gets off on making a cult out of holding this entire hobby hostage
Scroll past it then? Doesn't seem like a big hardship.
HN is only useful because of its tone.
But it is 100% achievable without using derogatory, inflammatory profanities.
The example of his email given seemed polite, if brusque. Demanding someone operate the way we want them to on our terms is a bit self-centered.
Of course, but then again, it seems a bit unreasonable to hold these grudges forever.
People make mistakes, forget appointments, have a busy life outside of their hobbies. Expecting perfection is unreasonable. Especially since this was a loyal customer for years.
Of course he has a monopoly so there's nothing to stop him.