Apple has increasingly delivered “looks good, feels bad” design since the Jobs era, and I suspect this is organizationally endemic.
Early Mac OS X had exactly these criticisms leveled at it, for years.
Also https://en.m.wikipedia.org/wiki/Brushed_metal_(interface)
Lately things have been taking even more of a nose dive though. Have you ever used Apple Music? There is no excuse for that product to be as bad as it is. It’s probably the worst mainstream consumer app in the market.