As a Tesla owner I've grown pretty bitter with the car after 2 years. For $40k my auto wipers don't even work, Spotify playback is buggy, and I'm stuck with Tesla's shitty navigation instead of a sane alternative like Waze. I don't even have waypoints for planning trips, which are especially important for electric cars. In his hubris, Elon has outright rejected CarPlay - while doing absolutely nothing to improve the built in software.
Tesla's stated range on the website is basically a complete lie. I can only safely budget ~160 miles, even though my SR+ was sold advertising ~240 miles. The interior quality is pretty terrible for the price and I have to pay Tesla to enable rear seat heating which my $40k car already has installed.
I think Tesla will lose a not-insignificant amount of current owners when it's time to upgrade. A lot of us are sick of Tesla spending finances on adding worthless videogames when there are still serious shortcomings with the software. I am personally waiting for prices on the Audi e-tron GT to come down a bit, or for Porsche to release an electrified 718. The only issue is charging infrastructure, which Tesla absolutely dominates.