Can you explained how to make a GDPR complaint?
I've never heard of this before.
I've never heard of this before.
In both cases they have a legal requirement to answer in a few weeks (it's regulated in the GDPR itself).
A different option is to complain directly to your countries data protection office, this puts more pressure on the company, but it's mostly slower.
The European Union and the European Commission have a lot of resources about this topic:
https://ec.europa.eu/info/law/law-topic/data-protection/refo...