> Really, you don't see a problem with their "better ask forgiveness than permission" tactic?
uh, isn't that what PG and all the other people here constantly say is what you should do in business?
uh, isn't that what PG and all the other people here constantly say is what you should do in business?
"It's better to ask forgiveness than permission" is not a universal truth to be applied to every aspect of startups/tech work. It is often a good idea when there's a lot of bureaucratic red tape and/or you need to get approval from other people about things. This is a very different situation: you're charging your customers ~4x more than they originally paid for something automatically. Are there other companies that do this sort of thing? Sure. Maybe it makes sense financially, but it's not a good way to treat your customers.
If I'm wrong, please include a few citations and I'll admit it.
But, I guess that makes me a bad customer from the point of view of an investor. There are plenty of people who will just take it, and I can certainly see why investors would prefer to focus on those people.
It's also important to note that not everyone in the community shares similar standards. Hell, over time the same person might not even have similar standards.