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Comment by jlhonora | Hacker News Reader

Probably not the answer you expect, but the I18N team is hiring :) https://stripe.com/jobs/listing/internationalization-enginee...

Otherwise, if you're a trained linguist and have demonstrable consulting experience QA'ing technical documentation then we'll be happy to arrange something.

In either case, we appreciate your feedback, and my emails are open!

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Not only unexpected but that's about the best reply possible. Nicely done.

What a quality answer! I get very poor quality support from Stripe's live chat, but the professionalism and helpfulness on HN from Stripe people like you and Edwin is beyond reproach, that's for sure.

That is an interesting data point. In my case the support I got from Stripe over the years (email, chat, IRC, ...) has been consistently stellar. Are you in the US?

I'm not in the US. Typically I use live chat during European evening hours, and I often get agents with upper-intermediate English skills, who miss the crux of my question or who are completely unfamiliar with Stripe's own dashboard or services. Not even on an API-level. Simply on a "here's a thing that Stripe has and here's something it can do" level.

No trabajo de gratis para multinacionales cuiquito. Tu credencialismo barato y sobrador lo puedes archivar donde mas te convenga.No se si es la respuesta que estabas esperando.

Google translate says: "I don't work for free for small multinationals. Your cheap and spare credentials can be filed wherever it suits you. I don't know if this is the answer you were waiting for."

Not sure what makes you evoke such a strong reply. If it's something I said, then I apologize.

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