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You aren’t really competing on quality when you go up against these kinds of products though, you are competing against “free and good enough” which is actually quite compelling in a lot of cases. If you’ve ever been up against Microsoft in a deal for example they just ignore your product and keep throwing more unrelated free stuff into the enterprise agreement until the client acquiesces.

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Yep, but workspace is not free. Or good for that matter. It’s maybe cheap, but with so many asterisks that I, and lot of other, starts to be unwilling to commit to anything Google

sure, but when a business is paying for it it becomes"paying extra for a better product that covers something that works OK with what we already have"

Presumably there's space for both "free and good enough" and "paid and actually good" in a lot of market though.

There is space as long as you don’t have unicorn sized delusions of grandeur.

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