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Comment by float4 | Hacker News Reader

Shout out to Stripe for translating all their web pages!

When an HN post sends me to a Dutch page, it's always Stripe. 100% of the time.

That is assuming the translation is of high quality and sadly that is not always the case. I am a native Spanish speaker and for the life of me I cannot understand most of the "Spanish Version" technical pages I read.

I work at Stripe, though not on the L10N/I18N or identity teams. It would be tremendously helpful if you could send me some feedback so that we can improve, jlh at stripe dot com.

I'm a native Spanish speaker too, and nothing in this announcement strikes me as unintelligible, but that might be my own biases at play given the familiarity with Stripe's lingo.

Are you going to pay me? If not, good luck!

Probably not the answer you expect, but the I18N team is hiring :) https://stripe.com/jobs/listing/internationalization-enginee...

Otherwise, if you're a trained linguist and have demonstrable consulting experience QA'ing technical documentation then we'll be happy to arrange something.

In either case, we appreciate your feedback, and my emails are open!

Not only unexpected but that's about the best reply possible. Nicely done.

No trabajo de gratis para multinacionales cuiquito. Tu credencialismo barato y sobrador lo puedes archivar donde mas te convenga.No se si es la respuesta que estabas esperando.

Google translate says: "I don't work for free for small multinationals. Your cheap and spare credentials can be filed wherever it suits you. I don't know if this is the answer you were waiting for."

Not sure what makes you evoke such a strong reply. If it's something I said, then I apologize.

What a quality answer! I get very poor quality support from Stripe's live chat, but the professionalism and helpfulness on HN from Stripe people like you and Edwin is beyond reproach, that's for sure.

That is an interesting data point. In my case the support I got from Stripe over the years (email, chat, IRC, ...) has been consistently stellar. Are you in the US?

I'm not in the US. Typically I use live chat during European evening hours, and I often get agents with upper-intermediate English skills, who miss the crux of my question or who are completely unfamiliar with Stripe's own dashboard or services. Not even on an API-level. Simply on a "here's a thing that Stripe has and here's something it can do" level.

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